Question 1

What does 'For Research Use Only' mean?

Accepted Answer

All NEXCELL compounds are intended strictly for in-vitro laboratory research and investigational applications. They are not for human or animal consumption, diagnostic, therapeutic or cosmetic use.

Question 2

Where do you ship from?

Accepted Answer

All orders ship from our domestic US fulfillment facility. Standard delivery is 2–5 business days within the United States.

Question 3

What is the purity of your compounds?

Accepted Answer

Every batch is verified at ≥99% purity by reverse-phase HPLC and confirmed by mass spectrometry. Documentation is available on request.

Question 4

Do you ship internationally?

Accepted Answer

We currently ship within the United States only. International availability is under evaluation.

Question 5

How is my order packaged?

Accepted Answer

Orders ship discreetly in unbranded packaging with no external indication of contents.

Question 6

Which payment methods do you accept?

Accepted Answer

All major credit cards via secure Shopify checkout. Additional payment methods may be available at checkout.

Question 7

Do you offer bulk or research-institution pricing?

Accepted Answer

Yes. Contact support@nexcell.com for institutional and bulk inquiries.

Question 8

What is your return policy?

Accepted Answer

Due to the nature of research compounds, all sales are final. We will replace any product damaged in transit or not matching the order.

Frequently Asked Questions