Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as name, email, shipping address, and payment information when you place an order. We also collect technical data (IP address, browser, device type) automatically through cookies and analytics.

2. How We Use Your Information

To process and ship orders, provide customer support, send transactional emails, prevent fraud, comply with legal obligations and — only with your consent — send marketing communications.

3. Sharing

We share data only with service providers strictly necessary to operate the store: payment processors, shipping carriers, email and analytics providers. We never sell your personal data.

4. Cookies

We use essential cookies to operate the cart and checkout, and analytics cookies to improve the experience. You can disable non-essential cookies in your browser.

5. Your Rights

You may request access, correction, deletion or export of your personal data at any time by emailing support@nexcellbiolabs.com.

6. Data Retention

We retain order data for the period required by tax and accounting law. Marketing data is kept until you opt out.

7. Contact

Questions about this policy: support@nexcellbiolabs.com.